I aim to make the consultation process as easy as possible in order to get a speedy resolution to your cat’s issues and get you and your feline friend back on track as quickly as possible. I work to suit you and your cat’s schedule, and I am available 7 days a week, daytime or evenings.
If you think your cat has a behaviour problem, please email John with a brief outline of your cat’s issues.
I will then schedule a date in the diary for your behaviour consultation.
At this point, you will be sent an in-depth behaviour questionnaire to complete which will provide some important background information and will help in evaluating your cat’s behavioural issues in more depth prior to the consultation.
John will also ask you to contact your vets directly and ask that you wish to be referred to John (Chepstow Cat Services) for a behaviour consultation. I will provide you with a vet referral form by email for your vet to complete, or alternatively your vet can contact John directly. It is important to consult your vet first to ensure that there are no medical issues that might be causing or contributing to your cat’s behaviour.CONTACT JOHN
If your cat is insured, you may wish to check your insurance policy as many pet insurance companies will pay for behaviour consultations.What's included in a consultation:
Analysis of background information, medical history, and supporting documentation provided by the client
A 2-3-hour home visit consultation
An extensive and in-depth Behaviour Modification Plan to move things forward with your cat/s
Liaison with your vet
An invoice for your records
Completed pet insurance claim form if necessary
Six weeks follow-up support via email/telephone
At the end of the consultation, a diagnosis is made and the motivation for the behaviour explained. Written notes, handouts and other information relevant to your cat’s problem are given at the time of the consultation.
You will then be emailed a comprehensive and tailor-made Behaviour Modification Plan, normally within 2-3days of the consultation, which you will be asked to follow. A copy of the report will be sent to your referring veterinary surgeon.
We will keep in close contact following the initial consultation and you will be asked to contact John each week either by phone or email to discuss progress.